Date of Graduation
Master of Science in Human Environmental Science (MS)
General Human Environmental Sciences
Kelly A. Way
Second Committee Member
Jacquelyn D. Wiersma
Education; Heritage tourism; Historic attractions; Hospitality; Millennial generation; Push pull factors; Travel motivation
This study investigated `push' and `pull' motivational factors which influence Millennial Generation tourists' decisions to visit heritage tourism destinations and their knowledge of Civil War and Antebellum heritage sites within the state of Arkansas. A descriptive, six-section survey was distributed to Millennial students from varying degree fields at three universities within Arkansas. Four hundred twenty-four participants completed the questionnaire with measures of demographic information, visitation and frequency to heritage tourism sites, push factors, pull factors, heritage tourism sites in Arkansas, and historic preservation participation.
The results of this study showed that although Millennial students do not visit heritage sites frequently, there are certain sets of push and pull motivational factors that influence their decisions to visit these sites, including knowledge driven factors (push) and historical factors (pull). Results also showed that many students attending universities in the state recognized heritage sites in the most densely populated areas, but did not recognize those in the less populated areas; although, many stated they would like to visit them. Lastly, the results of this study suggest that although Millennial students find historic preservation to be important, a majority of them do not participate in preservation efforts.
Kesterson, Kayla Diane, "The Relationships between `Push' and `Pull' Factors of Millennial Generation Tourists to Heritage Tourism Destinations: Antebellum and Civil War Sites in the State of Arkansas" (2013). Theses and Dissertations. 983.