This paper highlights the advantages in using the Pro CD database on FirstSearch. It also identifies some weaknesses for business use and the constraints caused by the system. We provide guidelines and searching tips that will aid in maximum retrieval, usefulness of results, and cost-effectiveness.
Salisbury, Lutishoor and Batson, Don, "Directory assistance on FirstSearch: Prospects and potential" (1997). University Libraries Faculty Publications and Presentations. 9.