Date of Graduation

12-2016

Document Type

Dissertation

Degree Name

Doctor of Philosophy in Business Administration (PhD)

Degree Level

Graduate

Department

Information Systems

Advisor/Mentor

Pankaj Setia

Committee Member

Rajiv Sabherwal

Second Committee Member

David Douglas

Third Committee Member

Nirup Menon

Keywords

Applied sciences, Antecedents, Business analytics, Capabilities, Information systems

Abstract

Although organizations are rapidly embracing business analytics (BA) to enhance organizational performance, only a small proportion have managed to build analytical capabilities. While BA continues to draw attention from academics and practitioners, theoretical understanding of antecedents and consequences of analytical capabilities remain limited and lack a systematic view. In order to address the research gap, the two essays investigate: (a) the impact of organization’s core information processing mechanisms and its impact on analytical capabilities, (b) the sequential approach to integration of IT-enabled business processes and its impact on analytical capabilities, and (c) network position and its impact on analytical capabilities.

Drawing upon the Information Processing Theory (IPT), the first essay investigates the relationship between organization’s core information processing mechanisms–i.e., electronic health record (EHRs), clinical information standards (CIS), and collaborative information exchange (CIE)–and its impact on analytical capabilities. We use data from two sources (HIMSS Analytics 2013 and AHA IT Survey 2013) to test the theorized relationships in the healthcare context empirically. Using the competitive progression theory, the second essay investigates whether organizations sequential approach to the integration of IT-enabled business processes is associated with increased analytical capabilities. We use data from three sources (HIMSS Analytics 2013, AHA IT Survey 2013, and CMS 2014) to test if sequential integration of EHRs –i.e., reflecting the unique organizational path of integration–has a significant impact on hospital’s analytical capability. Together the two essays advance our understanding of the factors that underlie enabling of firm’s analytical capabilities. We discuss in detail the theoretical and practical implications of the findings and the opportunities for future research.

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