intentional leadership, academic support, high impact practices, affordability gaps, social belonging, student engagement, retention rates, campus wellness


Advocated is this article is the transformative effect of understanding a student’s unique educational story through dataanalysis and effective interpersonal-questioning techniques. As stories are understood and trust established, institutions can respond by helping each student design an ongoing personalized success plan. The result is the creation of a campus culture of student success where rhetoric, policy, and practice are aligned.