Date of Graduation

5-2022

Document Type

Thesis

Degree Name

Bachelor of Science in Business Administration

Degree Level

Undergraduate

Department

Management

Advisor/Mentor

Lofton, Barbara

Abstract

It was during the Summer of 2021 that I completed a sales internship at Otis Elevator Company in Nashville, Tennessee. Throughout this time, other interns and I conducted a project regarding the diversity, equity, inclusion, belonging and mattering (DEIBM) aspects of onboarding. After presenting ways that their company could improve the process, I wanted to dive deeper into the many different topics that this can cover for all organizations. It is important to note just how crucial the onboarding process as well as the variety of applicants that employers should understand the pain points of is when it comes to retention as well as profitability. Becoming accustomed to a company’s culture and environment plays a significant role in determining future endeavors within their organization. Based on personal experience and extensive research, many recommendations were found in order to incorporate DEIBM practices into a successful onboarding process for new employees.

Keywords

management, success, diversity, equity, workplace culture

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