Human Factors to Organizational Change

Document Type


Streaming Media

Publication Date



Change management, human factors, leadership, communication, organizing for change, operations management, human behavior


MSEM/MSOM Lunch and Learn Webinar Series


Regardless of the type of business you own or work in, people are at the heart of it. Even in the most advanced manufacturing facilities that feature notably few human elements than in days past, those individuals as well as the customers and suppliers of your organization are of supreme importance. In this webinar, we’ll be spending time with Jeff Bean and Travis McNeal, two instructors in the MS in Operations Management program, who focus on the human element of operations management because people are at the heart of the workplace.

  • Additional reading resources:
    • “Switch” - Chip and Dan Heath
    • “Leading Change” - John Kotter
    • “ADKAR” - Jeff Hiatt
    • “HBR's 10 must reads on Change Management”
    • “Unlock behavior / unleash profit “- Leslie Braksick


Podcast format

Moderated by Karin Hickenbotham, MSOM Program Manager

Please access this video within the information below