Date of Graduation

5-2014

Document Type

Thesis

Degree Name

Master of Arts in Communication (MA)

Degree Level

Graduate

Department

Communication

Advisor

Lynne M. Webb

Committee Member

Robert M. Brady

Second Committee Member

Stephanie R. Schulte

Keywords

Communication and the arts; Conflict; Intercultural communication; Intolerance of uncertainty

Abstract

This study investigates the role of intolerance of uncertainty in international students' conflict management in intracultural and intercultural settings. International students at a large U.S. university were surveyed and their responses were analyzed using quantitative methods. Analyses indicated that the higher the intolerance of uncertainty scores, the higher the use of dominating and avoiding strategies. The results in this study also revealed that when controlling for sex, the higher the individuals' intolerance of uncertainty score, the lower their preference for integrating-compromising strategy. Finally, there were limited differences between the ways international students handle conflict with conflict partners from their own culture versus representatives of a foreign culture.

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