Date of Graduation
5-2014
Document Type
Thesis
Degree Name
Master of Arts in Communication (MA)
Degree Level
Graduate
Department
Communication
Advisor/Mentor
Lynne M. Webb
Committee Member
Robert M. Brady
Second Committee Member
Stephanie R. Schulte
Keywords
Communication and the arts, Conflict, Intercultural communication, Intolerance of uncertainty
Abstract
This study investigates the role of intolerance of uncertainty in international students' conflict management in intracultural and intercultural settings. International students at a large U.S. university were surveyed and their responses were analyzed using quantitative methods. Analyses indicated that the higher the intolerance of uncertainty scores, the higher the use of dominating and avoiding strategies. The results in this study also revealed that when controlling for sex, the higher the individuals' intolerance of uncertainty score, the lower their preference for integrating-compromising strategy. Finally, there were limited differences between the ways international students handle conflict with conflict partners from their own culture versus representatives of a foreign culture.
Citation
Syrtsova, Y. (2014). The Impact of Intolerance of Uncertainty on International Students' Intercultural and Intracultural Conflict Management. Graduate Theses and Dissertations Retrieved from https://scholarworks.uark.edu/etd/1046
Included in
International and Intercultural Communication Commons, Organizational Communication Commons