Date of Graduation


Document Type


Degree Name

Master of Science in Operations Management (MSOM)

Degree Level



Industrial Engineering


Caroline Beam

Committee Member

Gregory Parnell

Second Committee Member

Richard Ham

Third Committee Member

Ed Pohl


Classification Tree, Delphi Analysis, Enrollment, Forecasting, Predictive Analysis, Regression Model


A forecasting model, associated with predictive analysis, is an elementary requirement for academic leaders to plan course requirements. The M.S. in Operations Management (MSOM) program at the University of Arkansas desires to understand future student enrollment more accurately. The available literature shows that there is an absence of forecasting models based on quantitative, qualitative and predictive analysis. This study develops a combined forecasting model focusing on three admission stages. The research uses simple regression, Delphi analysis, Analysis of Variance (ANOVA), and classification tree system to develop the models. It predicts that 272, 173, and 136 new students will apply, matriculate and enroll in the MSOM program during Fall 2017, respectively. In addition, the predictive analysis reveals that 45% of applicants do not enroll in the program. The tuition fee of the program is negatively associated with the student enrollment and significantly influences individuals’ decision. Moreover, the students’ enrollment in the program is distributed over 6 semesters after matriculation. The classification tree classifies that 61% of applicants with non-military status will join the program. Based on the outcomes, this study proposes a set of recommendations to improve the admission process.