Date of Graduation


Document Type


Degree Name

Doctor of Education in Adult and Lifelong Learning (EdD)

Degree Level



Rehabilitation, Human Resources and Communication Disorders


Michael T. Miller

Committee Member

Kenda S. Grover

Second Committee Member

Kate Mamiseiishvili


Graduate medical education, Job crafting, Program coordinators, Residents


Graduate medical education (GME) is essential to preparing physicians for independent practice in the United States. Oversight of GME programs requires strict attention to accreditation requirements, state and federal regulations, and high educational standards. Residency program coordinators are an essential part of GME administration. Program coordinators play a critical role in GME residency programs, provide essential, non-medical administration functions, and are positions that are required by the Accreditation Council for Graduate Medical Education. This study examined the job tasks of residency program coordinators using a job crafting framework. This mixed methods study used a job crafting scale developed by researchers in the Netherlands and qualitative interviews to develop a profile of the program coordinator job and determined that program coordinators do engage in job crafting behaviors. Data from this study can be used to improve the employment status of program coordinators, further integrate program coordinators into critical residency functions such as recruitment and identification of struggling residents, and improve residency program outcomes.