Date of Graduation

8-2016

Document Type

Thesis

Degree Name

Master of Arts in Communication (MA)

Degree Level

Graduate

Department

Communication

Advisor

Myria W. Allen

Committee Member

Robert R. Brady

Second Committee Member

Patricia Amason

Keywords

Communications and the arts; Communication styles; Cultures; Intercultural communication; Leadership communication

Abstract

This thesis reports the results of a two-part study investigating preferred leadership communication styles across multiple cultural clusters. Utilizing a survey, part one identified the three most preferred leader communication styles (i.e., dominant, dramatic, contentious, attentive, animated, open, friendly, relaxed, impression leaving) in six cultural clusters. Using focus group data, the second part provides insight into subordinates’ perceptions of how these communication styles are enacted by leaders in each cluster. Guidelines on how to better communicate are offered to expatriates in hopes of helping them more successfully complete overseas tasks. Such guidelines are needed due to the high percentage of failed overseas missions which cost corporations millions of dollars each year.

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