Date of Graduation
8-2016
Document Type
Thesis
Degree Name
Master of Arts in Communication (MA)
Degree Level
Graduate
Department
Communication
Advisor/Mentor
Allen, Myria W.
Committee Member
Brady, Robert M.
Second Committee Member
Amason, Patricia
Keywords
Communications and the arts; Communication styles; Cultures; Intercultural communication; Leadership communication
Abstract
This thesis reports the results of a two-part study investigating preferred leadership communication styles across multiple cultural clusters. Utilizing a survey, part one identified the three most preferred leader communication styles (i.e., dominant, dramatic, contentious, attentive, animated, open, friendly, relaxed, impression leaving) in six cultural clusters. Using focus group data, the second part provides insight into subordinates’ perceptions of how these communication styles are enacted by leaders in each cluster. Guidelines on how to better communicate are offered to expatriates in hopes of helping them more successfully complete overseas tasks. Such guidelines are needed due to the high percentage of failed overseas missions which cost corporations millions of dollars each year.
Citation
Cherfan, J. J. (2016). Preferred Leadership Communication Styles Across Cultures. Graduate Theses and Dissertations Retrieved from https://scholarworks.uark.edu/etd/1721