Orchestrating digital technologies with incumbent enterprise systems for attaining innovation

Authors

• Sachithra Lokuge, University of Southern Queensland, Queensland, Australia
• Darshana D. Sedera, Southern Cross University, Lismore, Australia
• Varun Grover, University of Arkansas, Fayetteville
• Suprateek Sarker, University of Virginia, Charlottesville

Document Type

Article

Publication Date

1-2025

Keywords

Enterprise systems ; Digital technologies ; Technology orchestration ; Qualitative study ; Innovation

Abstract

In the late 1990s, most organizations adopted enterprise systems (ES) to automate their core business processes. The very same organizations are presented with a new wave of opportunities to innovate with digital technologies—technologies that purport to have diametrically opposed characteristics to ES. This study explores how organizations integrate digital technologies with their incumbent ES for attaining innovation. The study followed a qualitative approach and gathered data from four organizations consisting of six such projects. By applying a unique theoretical foundation, this study derives interesting insights into the orchestration process of ES and digital technologies for attaining innovation.

Citation

Sachithra Lokuge, Darshana Sedera, Varun Grover, Suprateek Sarker,Orchestrating digital technologies with incumbent enterprise systems for attaining innovation, Information & Management, Volume 62, Issue 1, 2025, 104066, https://doi.org/10.1016/j.im.2024.104066.

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.