Document Type


Streaming Media

Publication Date



operations management, industrial engineering, maintenance


MSOM Lunch and Learn Webinar Series


Document maintenance is becoming a bit of a challenge. Slowly, but surely, business leaders are realizing that maintenance isn’t just a “necessary evil” but a competitive advantage that can help differentiate their company from others in the same industry. Maintenance is a broad concept, and this webinar is just to get you thinking about maintenance in a different way. Because of the “necessary evil” concept, professional maintenance resources are rare.

Maintenance costs real money. Depending on the size of the operation, labor, contractors, and material costs can be significant. While that seems like a lot of money, consider the costs when your equipment either doesn’t work, or produces low quality products. Those are the dollars that will get the attention of the business leaders.


Jim Burgin, MSOM Instructor

Moderator: Karin Hickenbotham. MSOM Program Manager