Resilient Design, Crisis Management, Emergency Management, Response Plans, Contingency Operations, Sustainability, Plan-Do-Check Model, Supply Chain, Homeland Security, Operations Management, Industrial Engineering
Explores the techniques to design resilience into systems, business functions, compliance, quality assurance and response to uncertainty. Includes an overview of Federal Emergency Management Agency principles in resilient design and crisis management, including implementation of National Incident Management System processes and industry standards to frame resilient design, procedures and planning documents. Learn to focus on the use of testing, exercises, and implementation of Plan, Do, Check, Act model to continually improve government, business and personal continuity through periods of cascading uncertainty.
Ham, R. (2020). Resilient Design and Crisis Management. Operations Management Presentations. Retrieved from https://scholarworks.uark.edu/opmapub/5