Date of Graduation

5-2021

Document Type

Thesis

Degree Name

Bachelor of Science in Business Administration

Degree Level

Undergraduate

Department

Accounting

Advisor/Mentor

Thomas Hayes

Abstract

Workplace productivity can be defined as the level of efficiency in which tasks and goals are completed for a company (Kristina). It is well understood in all industries that workplace productivity is a vital factor for success in order to increase profitability and maintain employee satisfaction. Many companies attempt to positively influence productivity while maintaining high employee morale by making strategic changes to the office environment, such as providing comfortable break rooms, sophisticated technology, and employee well-being programs. But what happens when the workplace itself is redefined and an employee’s kitchen table becomes their office? Shortly after COVID-19 emerged in the U.S., companies shut down their offices and instructed employees to work from home. Since March 2020, nearly 42% of the U.S. labor force has begun working from home full-time (Wong). This thesis will investigate the impact of work from home policies (WFH policies) on workplace productivity and employee sentiments both prior to and during the COVID-19 pandemic and will conclude with recommendations for maximizing the effectiveness of WFH policies.

Keywords

Work from Home Policies; COVID-19 pandemic; remote work environment; employee performance; work-life balance

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