Date of Graduation
8-2019
Document Type
Thesis
Degree Name
Master of Arts in Communication (MA)
Degree Level
Graduate
Department
Communication
Advisor/Mentor
Allen, Myria W.
Committee Member
Walker, Kasey L.
Second Committee Member
Spialek, Matthew L.
Keywords
boundary spanning; chief resilience officer; community resilience; interorganizational collaboration; leadership; social network analysis
Abstract
The purpose of this paper is to explore, in some depth, the functions of interorganizational collaboration (IOC) by analyzing the Chief Resilience Officer (CRO) role in 5 US cities. The CRO can act as a key network collaborator or boundary spanner – managing relationships, communication and strategic responses within and across organizations. This study researches the IOC and leadership functions of CROs operating in the social network of 100 Resilient Cities to better understand their boundary spanning roles. This study explores how CROs create and maintain IOC, characterizes their leadership functions and role, and examines the boundary spanning role as reticulist, entrepreneur and innovator, and a leader. This study aims to describe the role of a CRO in the social construction of IOC in a social network context, providing a composite IOC network of a CRO and detailing the nature of their communication (frequency, mode, content) in a composite IOC network.
Citation
Sisson, K. C. (2019). Applying Social Network Analysis to Identify how Chief Resilience Officers Promote Community Resilience through Boundary Spanning, Interorganizational Collaboration, and Leadership. Graduate Theses and Dissertations Retrieved from https://scholarworks.uark.edu/etd/3329
