Date of Graduation

5-2025

Document Type

Thesis

Degree Name

Bachelor of Science in Business Administration

Degree Level

Undergraduate

Department

Management

Advisor/Mentor

Sarah Jensen

Abstract

The primary objective of this paper is to analyze employee engagement in the manufacturing industry while explaining the implementation processes for putting engagement initiatives in place. Employee engagement has shown to have an impact on overall business performance and this paper examines the original introduction of engagement in a workplace setting, theories relating to employee engagement, the need for engagement in the manufacturing industry, the key drivers of employee engagement, and human resource practices. This paper also walks through my 10-week internship with Klein Tools, and the processes I took to implementing employee engagement methods at Klein Tools’ manufacturing plant and distribution center.

Keywords

employee engagement; manufacturing industry; pulse surveys; employee engagement committee; communication

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