Document Type
Article
Publication Date
4-2025
Keywords
primary care, healthcare relationships, nurse practitioners, patient experience, Medicaid
Abstract
There is a current and ongoing shortage of primary care providers that is projected to increase through 2034. Over the last decade, this shortage has resulted in increased reliance on nurse practitioners and physician assistants to fill the gap. The pur-pose of this study was to investigate Medicaid recipients’ experiences with their respective primary care providers using responses from the Consumer Assessment of Healthcare Providers and Systems database with a focus on nurse practitioners compared to other provider types identified. Responses from 68,761 Medicaid recipients were analyzed. The results showed that Medicaid recipients’ scores for nurse practitioners were comparable to their peer primary care provider types. Areas for improvement were noted. Primary care services provided by nurse practitioners can contribute to the quality goals set by national healthcare organizations for quality and cost-effectiveness of care. This study expands the knowledge about nurse practitioners and other providers in the primary care role.
Citation
Emory, D. J., & Kippenbrock, T. A. (2025). Medicaid Patient Experiences with Nurse Practitioners and Other Providers: A Big Data Analysis. Journal of Patient Experience, 12 (1-7) https://doi.org/10.1177/23743735251331350
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
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