Document Type
Video
Publication Date
11-10-2016
Keywords
Quality management, operations management, industrial engineering, leadership
Collection
MSOM Lunch and Learn Webinar Series
Abstract
Quality is everywhere, and is so critical to your success. This webinar will use Toyota’s 14 Principles as the springboard to discuss teach points from my Quality Management class. The title mentions a few companies where good practices or challenging activities provide a road map to success or failure. Rest assured there are many more. Burgin uses stories and experiences from class to illustrate quality concepts.
Citation
Burgin, J. (2016). Wells Fargo, Samsung and SpaceX: The Dos and Don’ts of Today’s Quality Environment. Operations Management Presentations. Retrieved from https://scholarworks.uark.edu/opmapub/25
Included in
Industrial Engineering Commons, Industrial Technology Commons, Systems Engineering Commons
Comments
Jim Burgin, MSOM Instructor
Moderated by Mindy Hunthrop, MSOM Program Coordinator/Advisor