Wells Fargo, Samsung and SpaceX: The Dos and Don’ts of Today’s Quality Environment

Authors

JIm Burgin, University of Arkansas, FayettevilleFollow

Document Type

Video

Streaming Media

Publication Date

11-10-2016

Keywords

Quality management, operations management, industrial engineering, leadership

Collection

MSOM Lunch and Learn Webinar Series

Abstract

Quality is everywhere, and is so critical to your success. This webinar will use Toyota’s 14 Principles as the springboard to discuss teach points from my Quality Management class. The title mentions a few companies where good practices or challenging activities provide a road map to success or failure. Rest assured there are many more. Burgin uses stories and experiences from class to illustrate quality concepts.

Comments

Jim Burgin, MSOM Instructor

Moderated by Mindy Hunthrop, MSOM Program Coordinator/Advisor

Citation

Burgin, J. (2016). Wells Fargo, Samsung and SpaceX: The Dos and Don’ts of Today’s Quality Environment. Operations Management Presentations. Retrieved from https://scholarworks.uark.edu/opmapub/25