Date of Graduation

5-2026

Document Type

Thesis

Degree Name

Bachelor of Science in Data Science

Degree Level

Undergraduate

Department

Data Science

Advisor/Mentor

Karl Schubert

Committee Member

Sam Jeffcoat

Second Committee Member

Donnie F. Williams Jr.

Abstract

This undergraduate thesis explores how data analytics and engineering judgment are used to support pricing decisions in the less-than-truckload (LTL) freight market. It’s based on an internship with ArcBest Corporation. It explains the company’s background, its role in the LTL market, and the responsibilities of a Pricing and Supply Chain Engineer within the Yield department.

Most of the internship was spent evaluating requests for proposals (RFPs), in which a negotiating third party provides a customer’s shipment data that must be cleaned, analyzed, and translated into a comprehensive pricing offer. Using the Data Science Analytics Process as a framework, this thesis explains how Pricing Engineers understand the request, evaluate the data, model projected profitability, interpret the results, and communicate the final offer. The analysis focuses on the major components of LTL pricing, including lane structure, base rates, discounts, minimum charges, fuel schedules, accessorials, shipment characteristics, and internal cost projections. The literature connects these responsibilities to broader industry topics such as freight classification, dimensional pricing, shipment-level costing, and the increasing use of data-driven pricing methods.

This thesis contributes to a practical understanding of how data analytics supports pricing strategy in LTL freight. It also considers how artificial intelligence could improve new business RFP processes through decision-support tools such as internal chatbots, automated data extraction, and account-specific models for recurring bid formats. However, because pricing decisions require context, judgment, relationship management, and accountability, the thesis argues that AI should support Pricing Engineers rather than replace them.

Keywords

Less-than-Truckload; Artificial Intelligence; Request-for-Proposal; Dynamic Pricing

Included in

Data Science Commons

Share

COinS