Date of Graduation
5-2011
Document Type
Thesis
Degree Name
Bachelor of Science in Industrial Engineering
Degree Level
Undergraduate
Department
Industrial Engineering
Abstract
Phlebotomy lab inefficiencies commonly produce numerous grievances: 1) from patients and healthcare providers for lengthy wait times; and 2) from healthcare administrators for excessive unnecessary costs. These time and cost issues ordinarily occur due to one or more of the following causes: 1) the lab is understaffed; 2) staff duties are not effectively coordinated, 3) insufficient resources are available, or 4) inefficient flow processes for ordered (and re-ordered additional) tests and specimen collection. These factors can cause increased patient wait time to unacceptable levels. We examine current phlebotomy lab practices at a local facility and propose methodologies to improve quality, productivity, and effectiveness within the lab to ultimately reduce patient wait time and facility costs.
Citation
Taylor, N. (2011). Industrial engineering analysis to improve phlebotomy lab operations. Industrial Engineering Undergraduate Honors Theses Retrieved from https://scholarworks.uark.edu/ineguht/15