Date of Graduation
5-2018
Document Type
Thesis
Degree Name
Bachelor of Science in Industrial Engineering
Degree Level
Undergraduate
Department
Industrial Engineering
Advisor/Mentor
Milburn, Ashlea B.
Committee Member/Reader
Rainwater, Chase E.
Abstract
During the course of a natural disaster, affected populations turn to different avenues to attempt to communicate their needs and locations while emergency managers are faced with the task of making quick decisions to aid in the response effort. The decisions that emergency managers face are affected by factors such as available resources, responder safety, and source of information. In this research, we interview emergency managers about the 2009 North American Ice Storm and a flooding event in late April of 2017 to understand the decisions made and the factors that affected these decisions. Using these interviews, a list of interview questions using the Critical Decision Method were created that could be used to more deeply understand the decisions and decision-making process of a local-level emergency manager during a disaster response event. Additionally, animations were created to illustrate the comparative effectiveness of disaster response routing plans developed with and without the consideration of social data based on data inspired by a real event.
Keywords
Emergency Response; Disaster Response; Social Data; Decision-Making
Citation
Taylor, J. (2018). Understanding The Decision-Making Process of Local Level Emergency Managers and Future Impacts of Social Data. Industrial Engineering Undergraduate Honors Theses Retrieved from https://scholarworks.uark.edu/ineguht/57